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FAQs

Your questions answered for classroom and web-based trainings.

Classroom training

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What is the course schedule and format?

All Stata classroom training courses begin at 8:30 a.m. and run to approximately 4:30 p.m. each day with a one-hour break for lunch. We provide a continental breakfast, lunch, and an afternoon snack. Breakfast is available before the course begins, and lunch is served between 11:45 a.m. and noon.

Stata classroom training is designed to be interactive, so we provide computers with Stata installed at all sessions. You are welcome to bring your own laptop with the current version of Stata installed, but we cannot guarantee access to an electrical outlet. Wi-Fi is available at most course facilities.

What will my course cover?

The course outline for each Stata classroom training course is conveniently listed on our website. Simply choose your course from our course listing.

What will I receive before the course?

You should receive a course confirmation email within two business days of submitting your registration. The course confirmation email is separate from the automatic order confirmation email. If you do not receive the course confirmation email, please contact Stata at 800-782-8272 or [email protected].

You will receive your lecture materials once you arrive at the course.

What should I bring to the course?

Please bring a valid photo ID for admittance to the course.

Where is my course held? Do you have any hotel recommendations?

Please refer to your course confirmation email. This email includes a link to details about the facility. You may contact the facility directly about parking, directions, and hotel suggestions. If you need this email sent to you again, please contact Stata at 800-782-8272 or [email protected].

Do you offer course discounts?

We offer a 15% discount for group enrollments of three or more participants. Please contact Stata at 800-782-8272 or [email protected] to register your group.

I don't have my payment ready. Can I still reserve a place in the course?

We do not accept course registrations without payment. You may pay by credit card, check, wire transfer, or purchase order.

How do I cancel my enrollment?

To cancel your enrollment, please contact Stata at 800-782-8272 or [email protected]. Registrants who cancel more than 14 days prior to the first day of the course will incur no additional fees. Registrants who cancel between 8 and 14 days prior to the first day of the course are subject to a service charge of 30% of the course fee. Registrants who cancel 7 days or fewer prior to the first day of the course are subject to a service charge of 50% of the course fee. No refunds will be given on or after the day the course begins.

Can I transfer to another course?

To transfer to another course, please contact Stata at 800-782-8272 or [email protected]. Registrants who transfer to another course more than 14 days prior to the first day of the original course will incur no additional fees. Registrants who transfer to another course between 8 and 14 days prior to the first day of the original course are subject to a service charge of 30% of the original course fee. Registrants who transfer to another course 7 days or fewer prior to the first day of the original course are subject to a service charge of 50% of the original course fee. No refunds will be given on or after the day the original course begins.

Can I transfer my enrollment to my colleague?

Yes. Please contact Stata at 800-782-8272 or [email protected].

Is there a dress code?

No, though many participants dress in business casual.

Will I receive a completion letter?

You may request a completion letter from your instructor or by contacting Stata at 800-782-8272 or [email protected].

How do I enroll?

We're glad you asked. Enroll now.

Web-based training

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Do I need to be online when the course is taking place?

The web-based training course is designed to be interactive. It is intended to be taken live, in real time, where you follow along in your printed notes, ask the instructor questions, and work examples using Stata. Courses are divided into three- to four-hour sessions that take place over consecutive days.

What type of Internet connection do I need?

A high-speed Internet connection is required. A wired connection is not required. However, we do not recommend taking a web-based course using a public hot spot such as a library, an airport, or a coffee shop.

When will I receive my course notes?

A printed copy of the course notes will ship to participants the week before the course is scheduled to begin.

What will I need to do before the course begins?

To have the best experience in the web-based training course, you need to verify that you have installed and updated the necessary software and that you have downloaded all course materials. Specifically, you need to do the following:

  • If you have a current copy of Stata on the computer you will be using for the course, type update all to verify that Stata is up to date. For those who do not have Stata, you will receive a temporary license to install. For any questions regarding installing or updating Stata, contact [email protected].

  • Web-based courses are delivered via Zoom. If you need to download and install Zoom, go to https://zoom.us/download#client_4meeting.

  • Download all datasets and do-files used in the course. Registered participants will receive an email with instructions for downloading course materials before the first day of the training.

Can I use my tablet or cell phone to attend the training?

Use at your own risk, and be advised that you will likely not be able to speak with the instructors. We do not recommend this.

What if I do not have permission to install software on my computer? Can I still take the training?

Yes. An administrator on your computer can install the necessary software and download course materials before the course begins. You will be able to see and hear all course presentations and to communicate with instructors.

Can I still take the training if I have an older version of Stata?

Yes, you may. We will send you a temporary license for the current version of Stata. Note that the course may cover features that are available only in the current version of Stata.

What kind of computer will the instructor be using? I'm worried I won't be able to follow if I use something different.

The training will be conducted on a Windows computer. However, the Stata commands used in the courses are exactly the same across platforms. In addition, Stata's interface is very similar across platforms. You will be able to work along.

Will I get the same high-quality free lunches that are offered in the classroom training courses?

You will get something better, because you can make your own lunch. 😉