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Orders placed with StataCorp are subject to StataCorp's Purchase Terms and Conditions. All purchases of Stata licenses and software are made conditional on the acceptance of the End-User License Agreement. Stata software is an off-the-shelf, shrink-wrapped desktop application available for purchase from our website. Stata software is not SaaS, and installation is handled locally by the customer or whomever manages the software. Any requests to purchase under special terms or with additional forms, documents, etc. require the purchase of an Enterprise Software License.
| Web: | stata.com/order |
| Email: | [email protected] |
| Phone: | 800-782-8272 (U.S.) 800-248-8272 (Canada) 979-696-4600 (Worldwide) |
| Fax: | 979-696-4601 |
| Mail: | Attn: Order Department StataCorp LLC 4905 Lakeway Drive College Station, TX 77845 |
| Download an order form | |
| Stata users outside the U.S. and Canada may also order from our authorized resellers and distributors. | |
| Credit/debit card: | 
American Express, Diners, Discover, JCB, MasterCard, Visa |
| Check: | Must be payable in USD and drawn on US bank |
| Wire transfer: | Contact StataCorp LLC for instructions |
| Software is delivered electronically when possible. Download instructions and license information are sent after the order is processed, typically within one day of order receipt. |
| For countries where electronic delivery is unavailable, we are required to send a physical package. |
| Physical software, bookstore, or gift shop orders received before 4:00 PM Central Time will ship via FedEx or UPS the same business day. View complete shipping details. |
| License information and download instructions for electronic delivery orders are sent via email after orders have been verified and processed, typically within one day of order receipt. |
| License information for shipping orders will be included with the package. |
| If your order has been processed and you did not receive your license information, please email [email protected] for assistance. Please provide your order number when contacting StataCorp. |
| Stata software is an off-the-shelf, shrink-wrapped desktop application available for purchase from our website under StataCorp LLC's standard Purchase Terms and Conditions and conditional on the acceptance of the End-User License Agreement. Delivery is electronic when possible. Stata software is not SaaS, and installation is handled locally by the customer or whomever manages the software. Any requests to purchase under special terms or with additional forms, documents, etc. require the purchase or an Enterprise Software License. To discuss ESL pricing with our sales team, complete this form, and we will be in touch shortly. |
| You may install your single-user license on your compatible machines, as long as you are the sole user. |
| You may contact StataCorp customer service at: | |
| Email: | [email protected] |
| Phone: | 800-782-8272 (U.S.) 800-248-8272 (Canada) 979-696-4600 (Worldwide) |
| If you have an order number, please provide it when contacting StataCorp. | |
| You may request a copy of your invoice by emailing [email protected]. |
| Please include your order number, purchase order number, name order was placed under, or the billing email address for the order. This information will help us process your request as promptly as possible. |
Customers in Arizona, Colorado, Connecticut, the District of Columbia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin must pay sales tax unless tax exempt. Tax-exempt certificates may be submitted to [email protected]. A valid tax-exempt certificate issued by the tax authority of the state in which you are claiming exemption is required. StataCorp reserves the right to review and reject documentation that is determined to be invalid at its sole discretion.
For returns, sales tax on the shipping charge is nonrefundable.
Requests to refund sales tax when a valid tax-exempt certificate is presented after the sale will be honored within 30 days of the invoice date.
International Tax Notice (electronic download transactions only)
StataCorp is required to collect local country taxes (VAT/GST) for electronic download transactions for customers in Australia, the European Union, India, Kenya, Liechtenstein, Norway, South Africa, South Korea, Switzerland, Türkiye, and the United Kingdom. StataCorp is not required to collect local country taxes for other international customers.
This purchase may be subject to local country consumption taxes. To determine whether this transaction qualifies for such taxes, please consult with your local country tax authority.
The automatic license renewal option ensures you have uninterrupted access to the most current version of Stata. When you purchase an annual Stata license with the automatic renewal option, you are authorizing StataCorp to automatically charge your credit card the annual renewal fee up to two weeks prior to the expiration date of your license. You do not have to keep up with renewal dates, and StataCorp will continue to renew your license until you choose to cancel.
StataCorp will charge the credit card you used for your purchase of the annual license. If your credit card expires during the license term, we will contact you two weeks prior to the expiration date of your license to obtain an updated expiration date or new credit card information. We will also contact you if there are any other issues with the credit card on file.
Yes; contact StataCorp at [email protected] or 1-979-696-4600. Reference your order number or your Stata serial number when you contact us. We will confirm your payment method and sign you up for future automatic renewals. Your Stata license must not have expired to exercise this option.
Contact StataCorp at [email protected] or 1-979-696-4600. Reference your order number or your Stata serial number when you contact us, and we will cancel your renewal. If you cancel, previous charges will not be refunded, but you may continue to use your Stata license until the end of the term you paid for. To cancel prior to the first renewal fee, you must contact StataCorp at least 30 days prior to the expiration date of your Stata license.
We will send you a new License and Activation Key with the confirmation of your renewal charge, and you will need to install the new license key to ensure uninterrupted access to Stata. Visit https://www.stata.com/install-guide to view the Stata installation guide.
StataCorp has authorized resellers and distributors. Contact the dealer, authorized reseller, or distributor for payment terms and return policies.
| To ensure a secure shopping experience, our website requires users run the most up-to-date version of their web browser. Please ensure you are using the most current version of your browser, or try using a different browser. |
Chrome Firefox Internet Explorer Safari |
| If you have Stata installed, you may type 'about' in the Stata Command window, and your license information will be displayed in the Results window. |
| OR |
| Click on 'Help' on the main menu bar in Stata, and click 'About' to display your license information. |
| If you purchased a copy of Stata but do not have Stata installed, you may contact [email protected] for assistance. |
| When you start Stata, you will see StataNow on the splash screen. You can also type about and you will see StataNow on the first line. |
| This information is noted on your screen when you open Stata. You may also click on 'Help' on the main menu bar in Stata, and click 'About' to display your license information. |
| Technical support by expert Stata programmers and statisticians is available for free to registered users of the current release of Stata. Find out more. |
| No, Stata supports Windows, Mac, and any 64-bit (x86-64 or compatible) machine running Linux. See a complete list of supported platforms. |
| Organizational training is designed for groups of five or more individuals interested in in-depth Stata training virtually or on-site at your location. For more information, please visit our Organizational training page. |
| If you are interested in training fewer than five participants, explore our NetCourse, classroom training, or web-based training options. |
| NetCourse Convenient online courses for learning Stata. Available in a standard scheduled format or on demand. For more information on our NetCourses, please visit our NetCourse FAQs. |
| Classroom training One- or two-day courses led by StataCorp experts. Ideal for researchers and individuals that want to learn or have a deeper understanding of Stata. For more information on our classroom training, please visit our classroom training FAQs. |
| Web-based training Web-based training offers the same great content as our classroom training. The differences are that you attend web-based training courses in the comfort of your own home or office and that courses are divided into three- to four-hour sessions that take place over consecutive days. For more information on our web-based training, please visit our web-based training FAQs. |
| NetCourses are web-based training courses on using Stata; they vary in length from six to seven weeks and follow a pre-determined course schedule. Stata 18 is recommended for this option. For more information, please visit our NetCourse FAQs. |
| NetCourseNow courses provide the same information as the standard NetCourse, but they are available on demand and course length and dates depend on indvidual progress. You set your own pace! Stata 18 or Stata 17 may be used for this option. For more information, please visit our NCNow FAQs. |
| We do not offer academic or student discounts for training course enrollments. |
| NetCourse Discounts are available for enrollments of five or more participants in the same course. |
| NetCourseNow Discounts are available for enrollments of two or more participants in the same course. |
| Classroom training and web-based training We offer a 15% discount for group enrollments of three or more participants in the same course session. |
| When ordering online, your shopping cart will reflect the appropriate discount depending on the quantities selected for each course. For more information, please contact [email protected]. |
| Our training options do not include a copy of Stata. However, for classroom training, we do provide computers with Stata installed for use during the course. For web-based training, we provide a temporary Stata license to use for the duration of the course. For NetCourses, participants are required to have access to Stata 18, which could be their own personal copy or a network copy or site license provided by their institution. For NetCourseNow, participants are required to have access to Stata 17 or Stata 18. |
| NetCourse NetCourse participants must have access to Stata 18, which could be their own personal copy or a network copy or site license provided by their institution. NetCourseNow participants must have access to Stata 17 or Stata 18. |
| Classroom training Stata classroom training is designed to be interactive, so we provide computers with Stata installed for use in all course sessions. |
| Web-based training Stata web-based training is designed to be interactive, so we provide a temporary Stata license to use for the duration of the course. |
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Classroom training Registrants who cancel more than 14 days prior to the first day of the classroom training course will incur no additional fees. Registrants who cancel between 8–14 days prior to the first day of the classroom training course are subject to a service charge of 30% of the course fee. Registrants who cancel 7 days or fewer prior to the first day of the classroom training course are subject to a service charge of 50% of the course fee. No refunds will be given on or after the day the classroom training course begins. |
| Full transfer and cancellation policy. |
|
Web-based training Registrants who cancel more than 14 days prior to the first day of the web-based training course will incur no additional fees. Registrants who cancel between 8–14 days prior to the first day of the web-based training course are subject to a service charge of 30% of the course fee. No refunds will be given on or after 7 days prior to the first day of the web-based training course. |
| Full transfer and cancellation policy. |
| Yes. View StataCorp's Author Support Program for more information. |
| Yes. Please contact us for bookseller rates. |
| Stata Press eBooks are read using VitalSource Bookshelf or Amazon Kindle. See Stata Press eBook resources for more information. |
|
Amazon Kindle allows you to download the book to up to 6 devices at the
same time. VitalSource Bookshelf allows you to have 2 computers and 2 mobile devices activated at any given time. |
| Printing is not included. |
| When a new Stata Press book is published, the eBook is released simultaneously with the printed book. You may sign up to receive an alert for all new books published by Stata Press. |
| The Stata documentation is available in PDF format only. |
If you are receiving an error message not listed below, please contact us at [email protected] for assistance with a screenshot of the error message and your Stata license serial number.
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Your download credentials allow up to 10 download attempts. You may have exhausted your downloads because of a poor Internet connection or previous installations on your machines. We will be happpy to reset your credentials. Please contact us at [email protected] with your Stata license serial number and username/password. |
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The username and password are sent for download orders placed with StataCorp. If you placed your order, please contact us at [email protected] with your order number or Stata license serial number for assistance. If you need to place an order, please visit our order page. |
| Please contact us at [email protected] with your Stata license serial number, order number, or other purchase information so we can locate and provide your license information. |
| Log in to your account on stata.com to acces your login credentials or contact us at [email protected] for new download credentials. |
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There may be a typo in the license information or additional hidden formatting characters if you are copying/pasting from a PDF. Please check your codes and enter them again. Mistaking a zero (0) for the letter "O" or the number 1 for the letter "l" are common errors. If you continue to experience this issue, please submit a screenshot of the information you are inputting to [email protected] with the error message. |
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There are several things that may cause this behavior. Please follow the steps below to reduce errors.
If you need further assistance, please contact us at [email protected]. |
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The Stata download is a large file, so the issue may be that only part of the file has been downloaded. Download again using an alternative browser, such as Firefox or Chrome, with your virus protection software turned off. You may also try improving your Internet connection or using a separate computer/connection entirely to complete the download and then transferring to your target machine. If you need further assistance, please contact us at [email protected]. |
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Windows Right-click on Start and follow File Explorer > C: > Program Files (x-86) > Stata15 The Stata executable is in the Stata15 folder. Mac From the Dock, go to Finder > Applications > Stata The Stata executable is in the Stata folder. If you need further assistance, please contact us at [email protected]. |
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It seems as though your Stata software is reading a license file from a previous installation or the wrong information was entered during initialization. You will need to remove the STATA.LIC file from the Stata directory to reinitialize your program with the correct information. For step-by-step directions on deleting this file and reinitializing your Stata license, please see our online guide. If you need further assistance, please contact us at [email protected]. |
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You may uninstall and reinstall. Or you will need to rerun the installer and select "Modify", invoking the Installation Wizard, which allows you to select the correct edition (BE/SE/MP) and complete your installation. Follow our step-by-step directions to uninstall, and then follow our installation directions to reinstall. If you need further assistance, please contact us at [email protected]. |
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You have installed Stata 18 but are using Stata 17 license information. You will need to obtain the updated Stata 18 license information. Or you may have installed the wrong package. If this is the case, you will need to install your older package (Stata 17) and initialize that program with your current license information. If you need further assistance, please contact us at [email protected]. |
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The reason that Stata cannot take the codes is that it does not have the correct permissions. This usually occurs when the owner permissions are currently set to another user. If this is the case you can either log into the Mac under the administrator account or change the group so that your current account can make changes. To change the permissions you should follow the instruction in the FAQ Changing Stata folder permissions to update Stata. For a few alternative methods to resolve this issue, refer to Apple support's advice. |
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This error message usually occurs when the account you're installing from does not have the correct permissions. Please ensure you are attempting your installation on the administrative account of the machine. Once you have confirmed you have the correct permissions, right click on the Stata executable in the Stata install directory, and select Run as Administrator. Then, you can enter your authorization information, etc., and Stata can create the Stata.lic file in this folder. |
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Last updated: 16 November 2022
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