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Dear Stata family,
For months, StataCorp has been monitoring and adapting
to how COVID-19 is impacting our users and their communities around the
globe. We are concerned for the health and safety of our customers and
our associates alike, and we want to do our part to support healthy
communities, wherever they use Stata.
Many colleges, universities, organizations, and businesses have transitioned to online platforms and
are asking employees to work remotely. That means they need to be able
to use their software even if they don't have access to their usual
network, lab, or work computer. We are committed to finding solutions
so that everyone can continue using his or her Stata license without
disruption, even under these new working arrangements.
We can help.
We have been impacted by COVID-19. What should we consider doing?
We have contacted license administrators who have network, student lab,
and campus-use site licenses to ensure their users have continued and
easy access to their Stata licenses, including off-campus/remote usage, even if the original license was not set up for this.
If we have not contacted you, contact us by emailing [email protected]. Be sure to include you Stata serial number in the email you send.
We can help you.
If you are a single-user license holder, your single-user license
already allows for installation on your home computer or laptop. You can
install Stata using your existing license information, even if you are
installing it on a different operating system. The Stata
Installation Guide will guide you through the process.
How should I contact you?
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If you are a license administrator at an academic institution, and your
campus has closed or restricted access, or
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if you are a license administrator at a business or organization with
employees that now need to access your Stata license remotely,
please email [email protected].
Be sure to include your Stata serial number in your correspondence.
Our staff is working diligently to assist customers. Like many of you,
we have implemented a work-from-home policy so our staff can practice
social distancing and keep our communities healthy while continuing to
assist customers.
Your insights matter; we want to make sure you can still access the
software that gets you to those insights—even if we all have to work
from home for a while.
Sincerely,
Alan Riley
President of StataCorp
stata.com
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